Dragon Ambient eXperience (DAX) Express to Reduce Administrative Burden and Improve Patient Care
Microsoft has announced the launch of a new AI-powered clinical documentation application for the healthcare industry. Dragon Ambient eXperience (DAX) Express utilizes OpenAI’s GTP-4 language model to bring conversational and ambient AI to clinical documentation workflows. This move by Microsoft signals a further push into the healthcare industry, with the technology giant already having acquired healthcare tech firm Nuance Communications last year.
Improved Efficiency and Outcomes for Healthcare Providers
According to Microsoft, DAX Express will help reduce administrative burden for healthcare providers and give clinicians more time to spend with patients. The app will be integrated into the workflow and is expected to provide conversational and ambient AI with advanced reasoning and natural language capabilities. Microsoft and Nuance Communications claim that their AI solutions have already delivered positive outcomes for healthcare providers, including a 70% reduction in physician burnout, 50% improved radiologist efficiency, and 30% increases in patient self-service.
Expansion of Nuance Healthcare Portfolio
The addition of DAX Express to Dragon Medical’s collection of conversational AI capabilities expands the range of tools available for clinical speech recognition and medical dictation solutions. Nuance Communications launched its DAX ambient solution in 2020, and the addition of GPT-4 is expected to provide further benefits to healthcare providers. In a blog post, Microsoft said that DAX Express will give customers more flexibility to automate and enhance their clinical documentation workflows with the accuracy and reliability of Dragon Medical One, the customized, full-service experience of DAX and the immediacy and speed of DAX Express.
Private Preview and HIPAA-Compliant
DAX Express will only be in private preview this summer, with a waitlist offered to interested organizations. The solution is HIPAA-compliant and was developed with an approach to help create AI products that are trustworthy and safe. According to Nuance CEO Mark Benjamin, their objective is to assist healthcare providers who are overwhelmed by offering them AI-powered solutions. Benjamin stated in a statement that their advanced combination of conversational, ambient, and generative AI will boost the progress of the care delivery system beyond what Nuance or Microsoft could have accomplished alone. This will broaden their comprehensive range of solutions, which aligns with their vision of enhancing care quality and promoting better outcomes for future generations.
Conclusion
DAX Express signifies the subsequent phase in introducing AI technology to healthcare organizations in a feasible manner, allowing them to embrace it at a broad level. The addition of GPT-4 is expected to provide even more benefits to healthcare providers, enabling them to improve patient care and outcomes while reducing administrative burden. With Microsoft and Nuance Communications at the forefront of AI-powered healthcare solutions, we can expect to see further innovations in the near future.
